Case Management is a process by which goals are determined for an individual, in collaboration with the individual, and a plan is put in place to achieve the necessary goals. These goals can relate to all facets of a person's life, such as health care, resolution of legal issues, counselling, finance issues, etc. These goals are listed and a plan for how these goals will be achieved is completed. This is called a Case Plan. A Case Plan often involves the combination, coordination and collaboration of different services, to ensure that the individual goals are met in a timely fashion.

Healing Hearts staff have extensive experience in creating, facilitating and working through Case Plans, and networking with different agencies, stakeholders (the people who have a connection to, or "stake" in the goals being achieved) and partners. As such, Healing Hearts staff are able to offer this service to individuals and families to support a person's journey towards independence and/or management of mental health and/or alcohol and other drugs issues.

If you, or someone who is important to you, requires such a service, please contact Healing Hearts to discuss your individuals needs and concerns in order to obtain support to achieve the goals you want for you and those important to you. You can do this by using the contact details on the Contact Us page or why submitting the form below.